5 06, 2020

Toxic Management in the Workplace

2020-07-06T21:24:22+00:00By |

When I mention the words “difficult manager” to my clients, many of them nod knowingly. Unhealthy work behaviors are fairly common, but many companies don’t know how to fix the problems once they’ve begun — or worse, decide to buckle down and deal with them long-term because that person contributes meaningfully to the company’s bottom line. It may seem as though your difficult manager is indispensable, but I’d argue that’s almost never the case. In fact, they might be harming your business far more than they’re helping it succeed.  IDENTIFYING DAMAGING BEHAVIOR It’s important to keep a close watch on [...]

12 05, 2020

Keeping Your Remote Meetings Efficient

2020-07-06T21:35:53+00:00By |

Whether you’re in the office or not, meetings often suck up a lot of the workday, and that’s perhaps most true during video calls. You’re staring down a long list of tasks to execute and objectives to hit while your call meanders for hours. What’s more, long and winding meetings leave non-essential personnel to sit absentmindedly, getting paid to listen to irrelevant info while falling behind on work. There are two solutions to this problem, and both work well - it just depends on the needs of your team. Keeping Your Meetings Efficient Many managers are surprised to learn that [...]

6 05, 2020

Enabling Remote Teams to Thrive

2020-07-06T21:38:49+00:00By |

These are trying times for companies all across the globe, and most leaders are doing their best to offer empathy and extra space around expectations as employees figure out how to navigate tasks and time management while at home. Adjusted expectations are fair and right during this season, especially considering that many team members are also parenting and unexpectedly homeschooling, sometimes in small spaces with no designated office or workflow. However, when COVID-19 quarantines fade and offices begin to open again, employees who choose to remain at home should be subject to a different set of expectations and a higher [...]

29 04, 2020

Does COVID-19 Mark A Permanent Shift In Remote Work?

2020-07-06T21:41:08+00:00By |

In recent years, many companies have seen a slow shift in the workplace -- more and more employees are staying home. Whether due to a difficult commute, a need for flexibility, or simply finding no impetus to be present in the office, working remotely has had an appeal, especially in certain industries. But now, as COVID-19 brings a new normal to the work week, businesses everywhere are finding remote work their best or only option. Companies who have already put “work from home” policies in place at some earlier point may be handling this shift fairly well. But many teams [...]

16 04, 2020

Managing Your Business During COVID-19 & Beyond

2020-07-06T21:43:14+00:00By |

We’ve entered a new era in the workforce.  As businesses have found themselves thrust into a challenging new world, many have scrambled to cope with the new realities COVID-19 has introduced. As we adjust to this new normal, we also need to prepare for the permanent changes that will impact how people work, live and play. Whether or not you were considering “going remote” for some, or all, of your team, the genie is out of the bottle now. There may be no turning back—this is no experiment.  Success will look differently these days than it did in even our [...]

21 02, 2020

Will Improving Productivity Hurt Company Morale?

2020-07-06T21:46:46+00:00By |

The water cooler.  The break room. Those sacred places in the company where employees congregate to catch up on the latest news, share information, and build enough stamina to get through the day. Necessary...or a waste of time? When I consult with companies around the world, we often have to address the culprits of lost productivity. This means we look at time wasted in idle conversations, extraneous breaks, and irrelevant interruptions.  Yet some managers worry: “Will eliminating all this wasted time kill morale? Without the water cooler, what do I really have in company culture?”  This blog will show that [...]

30 12, 2019

Cultivating Adaptive Employees in Dynamic Roles, Part II

2020-02-20T17:57:18+00:00By |

In my previous post about adaptive employees, I identified two different kinds of roles you’ll find in your company: static and dynamic roles. While static roles generally can stick to a rigid script or process, the future of your company relies on how well your dynamic employees can adapt to problems, people, and the larger context. In this second post of the two-part series, I’ll give you some key insights on my strategy, developed over thirteen years consulting for dozens of business leaders in the manufacturing industry. Don’t process-engineer a people problem. In the previous post, I let you in [...]

27 12, 2019

Cultivating Adaptive Employees in Dynamic Roles, Part I

2019-12-30T16:41:50+00:00By |

I give the drive-thru attendant my order: “I’ll have a Number 6 with a Coke.” To which they reply: “OK, that’s a Number 6. And what would you like to drink with that?” I’ll be honest with you. This kind of exchange is one of my greatest pet peeves. Why? Because the employee didn’t adapt their pre-constructed script to the conversation we’re having. In the mind of that employee, they must follow their sequence. They took my food order and punched a button, which then prompted them to ask my drink order. And though I already gave that information, I [...]

18 10, 2019

How Often Should You Check-in With Your Team?

2020-03-10T17:14:14+00:00By |

When business is people-powered, communication is key for maintaining and expanding productivity. Too little communication and deadlines are missed. Too much communication and workflow stagnates. It can be challenging to find that fine line between starved and bloated communication. We’d like to help! With this free downloadable tool, you can easily assess the communication health of your board, managers, and employees. Just use this resource to find how often each person in your company should check in with their direct report.

27 09, 2019

Your Company’s Only Constant

2019-09-30T18:42:23+00:00By |

Greek Philospher Heraclitus said, "Change is the only constant in life". Too bad employee adoption of change isn’t always as constant. Alas, with every change comes a barrage of opinions and reactions, ranging from ecstatic excitement to open hostility to everything in between. As a manager, it can put you off from ever trying to implement much-needed changes and improvements—is it really worth the headache? And yet, to survive in a competitive market, you must change and adapt. It’s the human way. Though it may be painful, it’s a vital part of the growth process and it’s up to you [...]